- Design That Good
- Scottsdale, AZ
- Google reviews
Google reviews
Google reviews in Scottsdale.
Visitors and new neighbors do not know anyone in Scottsdale to ask, so they read your Google reviews instead. We build a habit your whole team runs: ask every customer at the right moment, reply to every review and watch the count climb.
What it costs, in plain numbers ↓- Find the moment after a good experience
- Train every customer-facing person to ask
- One tap to the review form
- A monthly prize for the team that asks most
- A reply to every review
- A weekly count by store
In Scottsdale
Stars are the first impression.
A visitor choosing dinner, a family new to town choosing a dentist, a couple choosing a med spa: each one checks your stars and the last few reviews before they call. In a city with this many choices, a thin or old review count sends them to the next listing.
The businesses with steady, recent reviews win the map, and that is not luck. It is a team that asks every customer, the same way, at the moment the customer is happiest.
- The moment. We find the point where your customer is happiest and put the ask there.
- The words. One short line and one link, practiced until it feels natural.
- The replies. Every review answered in your voice, and the count tracked weekly.
What you get
A review habit your whole team runs.
The ask, trained
A short script and the moment to use it, taught to everyone who talks to customers.
One tap to review
Links and QR codes that open the review form directly. No hunting.
Replies to every review
Thank-yous for the good ones and calm, useful answers to the hard ones.
Your profile, tuned
Categories, services, photos and posts, so the new reviews have something to land on.
A weekly count
Reviews by store and by person, so you can see who is asking.
Inside the rules
No buying, no writing, no filtering who gets asked. Google bans all three.
Case study · Cash Time and Presto
An 18-year review pile became 6,500 new reviews.
- Train. 150+ people taught when and how to ask.
- Reward the team. A monthly prize for asking, never for customers.
- Count. Reviews tracked store by store.
- Win the map. The local pack, #1 to #3.
The numbers
“Robby is a powerful force in bringing my vision to its maximum potential.”
Scott Allen, CEO, Cash Time
Pricing
Reviews are part of the SEO rollout.
- The review engine is built inside the SEO rollout: four full days a month on your search.
- Training only? Robby trains your team at $100 an hour remote or $200 in person.
- Start with a free 20 minute call.
Free, right here, about 10 seconds
Run your site through the machine.
Type your website. Our scanner reads the page the way Google does and scores it out of 100. No email needed for the score.
The portfolio
Four machines. Four scoreboards.
Each machine is a stack: the number, the website, the artifact, then what broke and how it got fixed.
Loading the work
Where we work
Scottsdale and the northeast Valley.In person, Thursday to Sunday.
Robby is a player-coach. He works in Phoenix and across the Valley Thursday to Sunday and in Los Angeles Sunday to Wednesday, works weekends, and makes sure every client gets face time. Scottsdale is a short drive from Phoenix, so the first meeting can be at your place.
We train your team in Scottsdale where they meet customers: the front desk, the checkout, the patio or the job site.
Scottsdale and the northeast Valley
In person across the northeast Valley: Scottsdale, Paradise Valley, Fountain Hills, Phoenix and Tempe, plus Mesa, Gilbert and Chandler.
Next door July 1, 2024 estimates
- Phoenix1,697,696 people
- Tempe193,336 people
- Fountain Hills24,163 people
- Paradise Valley12,781 people
Many Scottsdale businesses sell across these towns too, so we plan for where your customers actually come from.
Straight answers
Questions owners ask us first.
How do we get more Google reviews in Scottsdale?
Ask every customer, at the happiest moment, with one short line and a direct link. Make it a habit for the whole team and track the count every week.
Do reviews from visitors count?
Yes. A review from a guest who drove in for the weekend counts the same as one from a neighbor, and it shows the next visitor that people like them chose you.
Is it okay to ask every customer?
Yes, and right after a good moment works best. What Google does not allow is paying for reviews or asking only the customers you expect to be happy.
What do we do about a bad review?
Reply calmly and soon, in your own voice. The next customer reads your answer more closely than the complaint. If a review breaks Google rules we flag it, but only Google removes one.
What has this done for other businesses?
At a 28-store lender the teams added 6,500 new Google reviews in two years. That is a reference point, not a promise for your business.
Start with one call
Find what is holding you back.
Scan your site, or book 20 minutes with Robby. You will leave knowing the first thing to fix.
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